About
Discover how our mission, core principles, and strategy converge to foster trust, transparency, and well-being in human-AI interactions.
Mission
Our mission is to provide clear and actionable guidelines tailored specifically for the design and development of mental health chatbots.
By prioritizing user well-being, ethical considerations, and effective interaction design, we aim to empower designers and developers to create chatbots that offer meaningful support and foster positive experiences for individuals seeking mental health assistance.
Core Principles
User Well-being
Prioritizing the mental health and emotional well-being of users in every aspect of our chatbot design and functionality.
Ethical Consideration
Upholding the highest ethical standards to ensure that our chatbots operate responsibly and respect user privacy, autonomy, and dignity.
Effectiveness and Accessibility
Striving for effectiveness in providing mental health support while ensuring accessibility for all users, regardless of their abilities or circumstances.
Transparency and Trust
Promoting transparency in our chatbot's capabilities and limitations to build trust and foster open communication with users.
Continuous Improvement
Committing to ongoing evaluation, feedback, and iteration to continually enhance the quality and impact of our mental health chatbots.
Strategy
Our approach integrates extensive literature reviews of guidelines for mental health chatbots from academic publications, in-depth analysis of Microsoft's HAI guidelines, and case studies of leading mental health chatbot apps.
By combining domain research with robust AI frameworks, we aim to provide concise and forward-thinking guidance that inspires and advocates for responsibly designed mental health chatbots.
Read more about our method here.
Meet the Team
Experience Designer
MS Information Science
School of Information
University of Texas at Austin '24
User Researcher
MS Information Science
School of Information
University of Texas at Austin '24
User Researcher
MS Information Science
School of Information
University of Texas at Austin '24
© 2024 HAI Guidelines for Mental Health Chatbots
