Resources

  1. Grové, Christine. 2021. “Co-Developing a Mental Health and Wellbeing Chatbot with and for Young People.” Frontiers in Psychiatry 11 (February). https://doi.org/10.3389/fpsyt.2020.606041.

  2. Maia, Paula, Isabella, Vivian Genaro Motti, Helena Medeiros Caseli, Jair Barbosa Neto, Larissa C Martini, and Paula. 2022. “Design Recommendations for Chatbots to Support People with Depression,” October. https://doi.org/10.1145/3554364.3559119.

  3. Eckhardt, Juergen. n.d. “AI Chatbots—with Careful Guardrails—Can Help Treat Depression and Anxiety.” Forbes. https://www.forbes.com/sites/juergeneckhardt/2023/10/10/ai-chatbots-with-careful-guardrails-can-help-treat-your-depression-and-anxiety/?sh=613dabe13a02.

  4. Robyn, Alexandra E Edwards, Patrick L Dulin, and Diane K King. 2024. “Engagement with MHealth Alcohol Interventions: User Perspectives on an App or Chatbot-Delivered Program to Reduce Drinking.” Healthcare (Basel) 12 (1): 101–1. https://doi.org/10.3390/healthcare12010101.

  5. Potts, C., E. Ennis, R. B. Bond, M. D. Mulvenna, M. F. McTear, K. Boyd, T. Broderick, et al. 2021. “Correction To: Chatbots to Support Mental Wellbeing of People Living in Rural Areas: Can User Groups Contribute to Co-Design?” Journal of Technology in Behavioral Science 6 (4): 666–66. https://doi.org/10.1007/s41347-021-00226-2.

  6. Cameron, Gillian, David W. Cameron, Gavin Megaw, Raymond R Bond, Maurice Mulvenna, Siobhan B O’Neill, Cherie Armour, and Michael McTear. 2018. “Best Practices for Designing Chatbots in Mental Healthcare – a Case Study on IHelpr,” July. https://doi.org/10.14236/ewic/hci2018.129.

  7. Coghlan, Simon, Kobi Leins, Susie Sheldrick, Marc Cheong, Piers Gooding, and Simon D’Alfonso. 2023. “To Chat or Bot to Chat: Ethical Issues with Using Chatbots in Mental Health.” Digital Health 9 (January). https://doi.org/10.1177/20552076231183542.

  8. Silva, Geovana Ramos Sousa, and Edna Dias Canedo. 2022. “Towards User-Centric Guidelines for Chatbot Conversational Design.” International Journal of Human–Computer Interaction, September, 1–23. https://doi.org/10.1080/10447318.2022.2118244.

  9. Haque, MD Romael, and Sabirat Rubya. 2022. “An Overview of Chatbot Based Mobile Mental Health Applica-Tions: Insights from App Description and User Reviews (Preprint).” JMIR MHealth and UHealth 11 (December). https://doi.org/10.2196/44838.

  10. Chou, Yi-Hung, Chia Wei Lin, Shwu-Hua Lee, Ya-Wen Chang Chien, and Li‐Chen Cheng. 2023. “Potential Mobile Health Applications for Improving the Mental Health of the Elderly: A Systematic Review.” Clinical Interventions in Aging Volume 18 (September): 1523–34. https://doi.org/10.2147/cia.s410396.

© 2024 HAI Guidelines for Mental Health Chatbots